Frequently asked questions
What size CoolCollar will fit my pet?
We have a range of sizes that will fit cats and most small dogs. Learn how to measure the right size for your HERE
Can CoolCollars be Washed and Re-Used?
Yes, you can gentle hand-wash in warm water, then lay flat to dry. CoolCollars can be ironed on a low-heat setting. However, please keep in mind that they will get softer with washing.
Where can i purchase a CoolCollar?
You can simply place an order via our website or check out our stockists locations to see your nearest location HERE
Do you make larger sizes?
No sorry, we only make cat and small breed dog sizes and are not planning on going larger at this stage.
Do you sell Wholesale to Veterinary Clinics?
Yes, please use the contact form Here and we can set up wholesale orders for your vet clinics in New Zealand & Australia.
Do you sell internationally?
Currently we sell in just New Zealand.
You can order through us www.coolcollars.co.nz
Or through VetPost (NZ only) www.vetpost.co.nz.